Privacy Policy

This privacy policy sets out the basis on how we process and protect any information that you give, or we collect, when you use this website. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Apollo, Lichfield Road Industrial Estate, Tamworth, Staffs, B79 7TA. Our company registration number is 5283585.

When you use this website, you can provide certain information by which you can be identified when using this website, for example when completing contact forms on www.positive-design.ltd.uk (our site), subscribing to our blog or commenting on blog posts, requesting further services or by participating in surveys. You can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information about you:

Name
Contact information including email address
Demographic information such as postcode, preferences and interests
Additional information relevant to customer surveys and/or offers
If you contact us, we may keep a record of that correspondence
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
To ensure content on our site is presented in the most effective manner for you and for your computer
To allow you to participate in the interactive features of our site and service, when you choose to do so.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
To notify you about any changes to our service.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to privacy

Any changes we may make to our privacy policy in the future will be posted on this page. You are invited to check back periodically to review.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Apollo, Lichfield Road Industrial Estate, Tamworth, Staffs, B79 7TA